When a customer calls your business and no one picks up, they don't leave a message. They call the next competitor on Google. Xcreebo texts them back in seconds — before they've moved on.
You spent money on ads, SEO, signage, and word of mouth to make the phone ring. Then it rang while you were with a customer, on a job site, or after hours. That lead is gone — and you never even knew it happened.
Most callers hang up the moment they hit voicemail. You never see the lead, never get the number, and never get a second chance.
A form submitted at 4pm on a Friday doesn't get a real reply until Monday. By then, the customer has already booked with someone who answered first.
Most small businesses have no idea how many calls they miss per week. Without visibility, there's no way to plug the leak.
You're paying a monthly retainer for SEO, a website, and "brand awareness" — while the actual revenue leaks out through the phone.
You don't touch your existing phone system, your website, or your vendor contracts. Xcreebo plugs in beside them and starts catching what they miss.
We call your business like a real customer would — at different hours, from different numbers — and document exactly what happens when no one picks up.
A dedicated number forwards to your existing line. If a call goes unanswered, an instant text fires back to the caller within seconds — sounding human, not robotic.
Every missed call, text-back, and reply is logged to a simple dashboard. You get a weekly summary of leads you would have lost — and the revenue they represent.
We're not a full-service agency. We don't build websites, run ads, or manage your brand. We do one thing: make sure no lead that reaches your business ever slips through the cracks again.
We're building Xcreebo with a small group of local businesses in the Charlotte area. Here's the kind of outcome the system is designed to produce.
Mobile load time on a typical local business website we audited. Over half of mobile visitors leave before the page fully renders.
The threshold we set for every pilot: if the system doesn't recover at least two booked jobs in 14 days, you pay nothing.
What a typical local business already pays monthly for a vendor platform — often without any real-time missed-call recovery.
From missed call to text-back on the caller's phone. Fast enough to catch them before they dial the next business on Google.
I'm Johan. I spent most of my career inside the operational guts of financial services — Vanguard, Wells Fargo, Allstate — long before I ever wrote a line of code. I learned systems by mapping them: where they break, where leads drop, where the human handoff fails.
That background is why Xcreebo exists. Most automation consultants come from a pure tech background and build tools looking for problems. I come from the operations side — I've watched real businesses lose real revenue to friction that no one was measuring.
Xcreebo is a local lead-recovery service for non-regulated businesses. No medical, legal, or financial data. Just the boring, high-value work of making sure a customer who reaches out actually gets a response.
No. We route a dedicated number to your existing line, or layer on top of what you already use. Your website, your vendor, and your customer experience all stay exactly the same — the recovery layer just sits behind the scenes.
No. A standard auto-reply is a static, one-size message. Xcreebo sends a real, contextual response and starts a conversation. It's the difference between "Thanks, we'll be in touch" and "Hey, sorry we missed you — what can we help with?"
We run a free 14-day pilot for qualified local businesses. If the system doesn't recover at least two booked jobs in that window, you pay nothing. After the pilot, a flat monthly retainer keeps the system running and monitored. No long-term contract.
Most vendor platforms handle the big picture — website, SEO, practice management. Xcreebo handles the specific moment a lead reaches your business and gets no response. It's a gap-filler, not a replacement. You keep your vendor; we close the leak they leave open.
Non-regulated local businesses: HVAC, plumbing, landscaping, roofing, auto services, salons, fitness studios, home services, and similar. We don't work with medical, legal, or financial practices at this stage, because those industries require compliance infrastructure we're not built for yet.
Every missed call, text-back, and reply is logged. You get a weekly summary showing how many leads were recovered and what they were about. You'll see the value in the first week or you'll know it's not for you.
Tell us a bit about your business. We'll run a free missed-call audit — real calls, real timestamps, real findings — and send you the results. No pitch, no obligation.